solve a simple, unsexy problem with a ton of heavy lifting that others in the industry shy away from, instead choosing to chase technology point solutions that don’t “touch the patient.”
to increase engagement depth, breadth, and stickiness of the membership-based health service.
Add even more value-added services like speciality care, referral coordination, curation of specialist networks, etc. that make the primary care platform the “user interface” to the “secondary care” complex, high-cost spend arena.
Continue to move up the value chain by adding “membership” like concierge services that steer and navigate members, engage them in employer-sponsored programs, and then go after the high cost claimants and those with serious chronic disease.
Cut through the noise of digital health — unlock the value of irrelevant and unvalidated digital health by prescribing them in a centralized primary care context and couple tech with ongoing provider touch.
Finish it off with an “overwatch service” that passively monitors, proactively outreaches, and appropriately enrolls members in care programs specific for their care needs, health goals, or performance aspirations.
and transition to a technology-enabled health services company that has objective, demonstrable, and repeatable results that are published in peer-reviewed journals.