The attached script was developed in preparation for a recent talk I gave at the 12th Annual Onsite Health Conference to be held in Las Vegas on January 22-23. We develop these scripts prior to actually developing the presentations in order to flesh out the...
During my days selling an electronic health records, I would often get into client conversations regarding the features...
Blur (blûr) v. To make indistinct and hazy in outline or appearance; obscure. To smear or stain; smudge. To lessen the perception of As those who follow this blog know, we have been counting down from the 90 day mark toward our grand opening. The actual...
Succinct (sək-sĭngkt') adj. Characterized by clear, precise expression in few words; concise and terse. Marked by or consisting of few words that are carefully chosen The other day I was having a conversation with our Director of Membership Experience Stephen Gaines regarding how ineffective and inadequate...
* Guest post by Stephen Gaines, Crossover Health's Director of Member Experience. He previously discussed the value of membership and now shares his unique role at the company to ensure each and every member experiences next generation care. The Disney Influence Living in Orange County, California, it’s...
* This is a guest post by Stephen Gaines, our Director of Membership Experience at Crossover Health. He will be talking about his role, what he does, and how everything we do is focused around how the Crossover brand can consistent deliver an exceptional experience...