Software Enabled Services Professional service offerings that leverage software to synergistically deliver higher levels of performance than obtainable from either alone. A next generation construct which builds upon the concept of Software as a Service (SaaS) but involves the actual human delivery of the services. I am...
Walkabout (wôk'ə-bout') n. A temporary return to traditional Aboriginal life, taken especially between periods of work or residence in modern society and usually involving a period of travel through the bush. A public stroll taken by an important person, such as a monarch, among a group of...
Disservice (dĭs-sûr'vĭs) A harmful action; an injury An act that is not just Our health care system is completely devoid of customer service. It is pathetic. I took my son to have a simple tympanostomy (ear tubes) procedure this morning. I show up, sign in and take my seat...
Connection (kə-nĕk'shən) n. The act of connecting. The state of being connected An association or relationship Sermo finally makes the connection between all the health insurance reform conversations and the inevitable consequence of pushing a large percentage of providers toward a cash based practice. I have highlighted the...
Afterburner (af·tər′bər·nər) n. A device for augmenting the thrust of a jet engine by burning additional fuel in the uncombined oxygen in the gases from the turbine The augmentation of thrust obtained by afterburning may be well over 40% of the normal thrust and at supersonic flight...
Pioneer (pī'ə-nîr') adj. Of, relating to, or characteristic of early settlers Leading the way; trailblazing When I worked shifts in the ER, I was trained and learned to be weary of people who were overly complimentary or attempted to become too familiar. It is a personality...
Prometheus (prə-mē'thē-əs) n. A Titan who stole fire from Olympus and gave it to humankind, for which Zeus chained him to a rock and sent an eagle to eat his liver, which grew back daily. A personification of the unconquerable will opposing greater power, forever chained and...
Exchange (ĭks-chānj') n. To give in return for something received; trade To give and receive reciprocally; interchange A place where things are exchanged, especially a center where securities or commodities are bought and sold There have been several interesting health finance innovations that have been announced recently...
* This is the second part of my commentary on the June HealthVault Connected Care Conference in Seattle. I hope to use this post to motivate my good friends at Google Health into taking a much more public, visible, and proactive role in the health...
* I am out at the Eli Lilly Health 2.0 Summit and just finished a presentation by Microsoft Health Services team. It was an interesting presentation, if but for nothing else to show their worldwide commitment to health. It reminded me of the June Health...